Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Acts as the final point of escalation and resolution for advanced technical support for highly complex products, highly escalated issues pertaining to confidential security, highly technical or net…
Responsibilities
Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices. Navigate complex, strategic, high-profile customer event requirements and needs. English Language: fluent in reading, writing and speaking 5+ years' experience in a customer facing or customer support role with strong troubleshooting and problem-solving of complex technical issues involving multiple technologies in Azure platform in a team environment ○ Azure API Management (APIM) ○ Azure Data Factory ○ Logic Apps ○ Understanding of Virtualization concepts and virtual system administration (Hyper-V, VMWare, Xen Configuration) This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page