Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. * Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. * You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
Required Qualifications
* Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. System Centre Endpoint Protection Azure Antimalware Windows Defender Mcafee/Trellix, Symantec, Crowdstrike English Language: fluent in reading, writing and speaking. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Language Qualification English Language: fluent in reading, writing and speaking.
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page