Solution Design, Delivery & Evolution Lead end-to-end delivery of complex technical and operational solutions, from problem definition through deployment and stabilization. Assess solution effectiveness post-launch and drive iterative improvements over time. Systems, Process, and AI-Augmented Enablement Partner with Engineering and Operations to define requirements, map workflows, support testing, and enable deployment of system and process changes. Data, Signals, and Governance Apply and evolve…
Responsibilities
Ensure solutions are not only technically feasible but also operationally practical, providing seamless user experience and measurable improvements in process speed and accuracy. Translate business intent into clear solution designs, execution plans, success metrics, and adoption criteria. Identify opportunities to simplify work, automate repeatable activities, or apply AI-enabled capabilities to improve speed, quality, and scale. Contribute to future-state capability discussions, ensuring solutions are designed to adapt as AI maturity increases. Define and track outcome-oriented metrics that reflect solution health and business impact. Execute within established governance models, managing dependencies and escalating risks when required. Partner with suppliers to support adoption of new tools, processes, and AI-augmented ways of working while maintaining compliance and control. Influence alignment and decisions across stakeholders through clear, evidence-based communication.
Required Qualifications
Bachelor's degree in computer science, Engineering, Management Information Systems, or a related field, and 8+ years of relevant experience in engineering, operations, or program management; or equivalent practical experience. Demonstrated experience delivering cross-functional, system-enabled solutions in complex operational environments. Experience with automation, AI-enabled solutions, or data-driven operations. Familiarity with agile delivery, Lean / continuous improvement, or structured change management approaches. Ability to frame problems and solutions in terms of outcomes, signals, and continuous improvement. Solution ownership and execution at scale Structured problem solving and continuous improvement Data-driven judgment and insight generation Change and adoption execution Applied AI and automation fluency This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page