Data Integration: Connect CRM with Ads systems, marketing automation tools, and reporting platforms (Power BI). AI-Enhanced Features: Support AI-first initiatives and automation capabilities within CRM systems to streamline workflows and improve seller efficiency.
Responsibilities
Design & Develop CRM Solutions: Customize and extend Dynamics 365 CRM for advertising workflows (Sales, Marketing, Case Management). Collaborate Across Teams: Partner with product managers, data engineers, and sales teams to align CRM capabilities with business goals. Ensure Quality & Compliance: Maintain data integrity, privacy compliance, and security standards.
Required Qualifications
Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python Solid knowledge of cloud technologies. Experience with large-scale systems and API design. These requirements include but are not limited to the following specialized security screenings: Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Solid knowledge of cloud technologies (Azure). Familiarity with CRM platforms and customer data models Understanding of AI/ML concepts for workflow automation Excellent collaboration and communication skills
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page