Champion and operationalize the AI-first security consulting model across the India SDC; drive adoption with partner teams; run a culture of experimentation and continuous improvement; and convert learnings into reusable assets and IP that scale globally. Own business health for the India SDC by running a forecasting and performance rhythm (revenue, utilization, consumption, margin, and engagement health). Own delivery quality and risk management, including review mechanisms for architecture and…
Responsibilities
Lead the India Security Delivery Center (SDC) as a core execution arm of EAG Security Services, fully embedded across regional security practices and aligned to global go-to-market and delivery motions. Create a customer-obsessed, outcome-driven culture; maintain executive stakeholder relationships; inspect and act on Voice of Customer (VoC) signals; remove delivery blockers as an escalation point; and sponsor systemic improvements to customer experience. Define and evolve the operating model so India SDC teams co-own the full engagement lifecycle (presales, architecture, delivery, and innovation), embedded into Security Transformation, Security Build, and Security AI Acceleration motions with clear roles, handoffs, and accountability for outcomes. Orchestrate cross-functional teams to drive business growth, profitability, utilization, delivery quality, and maturity through a strong rhythm of business (ROB), operational governance, and a culture of manager excellence, collaboration, and accountability. Build organizational capability by anticipating future security skill needs; investing in professional development; driving succession planning; and setting clear career growth plans with coaching to strengthen technical depth, consulting skills, and leadership. Drive continuous upskilling and reskilling through structured capability plans (training, hands-on labs, shadowing, coaching, and certification paths) with measurable targets, progress inspection, and timely course-correction. Improve scalability and profitability through AI-first delivery, standard delivery assets, reusable IP, and operational rigor. Partner with Security Sales to support presales and deal execution (close plans, delivery sponsorship, solution strategy, and deal governance). Interface and partner with Product Engineering, Customer Success, Support, Partners.
Required Qualifications
Bachelor's Degree in Computer Science, Engineering, or related field AND 16+ years relevant work experience OR equivalent experience 8+ years team leadership or people management experience either with or without direct reports Demonstrated experience leading large, multi-customer security services delivery portfolios, including governance of scope, quality, risk, timelines, and customer outcomes. Deep knowledge of modern security capabilities and operating models (e.g., Zero Trust, SecOps, cloud security, identity, data security, compliance, AI Security), and experience aligning security architecture to business and regulatory requirements. Bachelor's degree in Computer Science, Engineering, Information Security, or related field AND 15+ years relevant security experience OR equivalent practical experience. 10+ years people management experience, including managing managers, organizational design, succession planning, and leading through change. Demonstrated leadership of a global or multi-geo delivery organization (e.g., delivery center model) with accountability for portfolio health, customer outcomes, and operational rigor. Strong consultative presales and solution-shaping experience, including executive stakeholder management, proposal/SoW oversight, and partnering with sales teams to drive pipeline to delivered outcomes. 8+ years program and/or portfolio management experience across complex engagements, including governance, risk management, dependency management, and delivery quality. 4+ years strategic account or customer success leadership experience, serving as an executive sponsor and driving measurable outcomes across senior customer stakeholders. Experience modernizing security services delivery using AI, automation, and standardized delivery plays, including development of reusable assets and intellectual property (IP) to improve scale, quality, and efficiency.
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page