Own product direction and outcomes for a major area within MAI Suggestions, initially focused on Experiences and Growth—from problem framing through execution to measurable customer and business impact. Set and sustain a high‑velocity product operating rhythm by creating clarity, generating energy, and reducing friction—accelerating decision‑making and setting a high bar for pace, ownership, and execution across cross‑functional teams. Act as a product thought leader, shaping principles, best pr…
Responsibilities
Enable rapid shipping, learning, and iteration by leveraging AI‑powered tooling and tight cross‑functional collaboration to compress delivery cycles, increase experimentation throughput, and deliver impact ahead of the curve. Identify and lead high‑impact opportunities to improve user engagement, activation, retention, and task success using data, experimentation, and deep customer insights. Frame ambiguous problem spaces effectively, define clear success metrics, and translate insights into well‑prioritized product bets and roadmaps. Lead cross‑team and cross‑org initiatives, influencing partner teams to deliver cohesive, high‑quality experiences across MAI surfaces. Partner closely with engineering and data science to make informed trade‑offs across UX quality, velocity, scalability, and model performance. Define and evolve metrics, evaluation frameworks, and experiments to assess experience quality, growth impact, and long‑term value. Communicate product strategy, trade‑offs, and outcomes to senior stakeholders, driving alignment and informed decision‑making.
Required Qualifications
Bachelor's Degree AND 8+ years experience in product/service/program management or software development. Proven track record of leading large-scope initiatives with measurable customer and business impact. Strong product judgment and strategic thinking, with the ability to connect customer needs to product direction and business outcomes. Deep customer empathy and UX intuition, especially in consumer-scale or AI-powered experiences. Strong analytical skills and comfort using data, experimentation, and evaluation frameworks to drive decisions. Experience influencing without authority, aligning senior stakeholders across teams. Excellent communication and collaboration skills in fast-paced, ambiguous environments. Experience mentoring other product managers is a plus. Bachelor's Degree AND 12+ years experience in product/service/program management or software development. OR equivalent experience. 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page