Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians. Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e. g. , equipment use, lifting, electrical hazards, ladder/rolling stair use). Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while mee…
Responsibilities
These requirements include, but are not limited to the following specialized security screenings: At least 6 months experience supporting IT equipment or related technology. Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page