As a Data Center Campus Director your responsibilities will include: Accountable for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments This will include leading incident management calls with customers and senior leadership, the timely resolution of incidents, post-incident reviews, and the implementation of improvement plansEnsure financial management of your metro including th…
Required Qualifications
Bachelor's degree AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure). 5+ years experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms.Background Check Requirements: 7+ years' enterprise-level experience managing large scale and complex projects/programs 7+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) 7+ years' experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) Experience managing budget $5M+.Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page