Role intent Live

Customer Experience Engineer II (Software Engineer II)

Microsoft

Work Mode

Onsite

Employment Type

FULL TIME

Location

India, Telangana, Hyderabad

Application Deadline

July 19, 2026

Architect, design, and implement scalable software solutions that support core ACES functionalities. Own the end-to-end lifecycle of software components, including design, development, testing, deployment, and maintenance.

Responsibilities

Develop intelligent agentic systems capable of autonomous decision-making and task execution. Build and optimize AI agents using AI Foundry, Python, and reinforcement learning techniques. Develop full stack applications with a strong emphasis on backend services using C# and cloud-native technologies. Design and implement synthetic data generation pipelines to support training and evaluation of agentic models. Collaborate with product managers, researchers, and engineering teams to define technical requirements and deliver innovative solutions. Drive technical excellence through mentorship, code reviews, and adoption of best practices. Contribute to architectural decisions, scalability strategies, and long-term technical vision. Evaluate and integrate emerging technologies to enhance platform capabilities. Ensure high standards of software quality, performance, and security.

Required Qualifications

Bachelor's degree in computer science, Engineering, or related field. 4+ years of experience in software development, with a strong track record of delivering complex systems. Proficiency in Python and C# with deep experience in AI/ML and full stack development. Hands-on experience with AI Foundry, agentic systems, and reinforcement learning. Strong understanding of data structures, algorithms, system design, and distributed computing. Experience with cloud platforms (, Azure) and microservices architecture. Bachelor's/master's in computer science, AI, or related field. Experience with CI/CD pipelines, DevOps practices, and container orchestration (e.g., Kubernetes). Expertise in synthetic data generation, simulation environments, and AI evaluation frameworks. Proven leadership in driving technical initiatives and mentoring engineering teams. Strong problem-solving skills and ability to thrive in a fast-paced, collaborative environment. EngOps This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *

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