Customer Engagement: Enhance customer engagement by improving account coverage ratios, increasing technical capacity for Copilot and Agents, and ensuring every customer interaction delivers value and drives usage Strategic Leadership: Lead your team to deliver an end-to-end Copilot journey across Chat, M365 Copilot, Copilot Studio, and Power Platform, ensuring alignment with AI Business Solutions’ goals Team Development: Emphasize skilling and training through programs like Tech Boost, Tech Exce…
Responsibilities
Ensure that your team is aligned with these metrics and continuously track progress to maximize impact on revenue Unified Model Implementation: Use all available engagement opportunities to drive Unified EDE/DE involvement and ensure customers experience a smooth transition throughout their journey. Prioritize impactful accounts aligned with business goals.
Required Qualifications
6+ years experience working in a customer-facing role (e.g., internal and/or external). 6+ years experience leading technical projects, teams, or functions Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications) 5+ years people management experience, including managing consultant practice managers, technical sales managers and/or technical architect managers
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page