Overview As a AI Applied Scientist for The Customer Service Applications Team, you will play a pivotal role in advancing Microsoft’s mission to empower every individual and organization on the planet to achieve more. You will contribute to the development and integration of cutting-edge AI technologies into Microsoft products and services, ensuring they are inclusive, ethical, and impactful. You will collaborate across product, research and engineering teams to bring innovative solutions to lifeā¦
Responsibilities
We are looking for an (insert role/ external title) to join our team This role will combine AI knowledge with applied science expertise and demonstrate a growth mindset and customer empathy. Fine-tune foundation models using domain-specific datasets. Build rapid AI solution prototypes, contribute to production deployment of these solutions, debug production code, support MLOps/AIOps. Contribute to papers, patents, and conference presentations. Share insights on industry trends and applied technologies with engineering and product teams. Formulate strategic plans that integrate state-of-the-art research to meet business goals. Share findings through internal forums, newsletters, and demos to promote innovation and knowledge sharing Ethics, Privacy and SecurityApply a deep understanding of fairness and bias in AI by proactively identifying and mitigating ethical and security risksāincluding XPIA (Cross-Prompt Injection Attack) unfairness, bias, and privacy concernsāto ensure equitable and responsible outcomes. Ensure responsible AI practices throughout the development lifecycle, from data collection to deployment and monitoring. Contribute to internal ethics and privacy policies and ensure responsible AI practice throughout AI development cycle from data collection to model development, deployment, and monitoring.
Required Qualifications
Experience with MLOps Workflows, including CI/CD, monitoring, and retraining pipelines.Familiarity with modern LLMOps frameworks (e.g., LangChain, PromptFlow)Experience developing and deploying live production systemsone or more of the following: C#, Java, React/Angular, TypeScript.Experience with design and implementation of enterprise-scale services1+ years of experience publishing in peer-reviewed venues or filing patentsExperience presenting at conferences or industry events1+ years of experience conducting research in academic or industry settings1+ years of experience working with Generative AI models and ML stacksExperience across the product lifecycle from ideation to shipping BETJobs ! Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. * Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page