You’ll collaborate with cross-functional teams to deliver high-impact features aligned with enterprise standards and cloud-scale requirements. Own deployment, quality and operation of AI systems, including automated testing, CI/CD pipelines, deployment, and monitoring with strong MLOps and DevOps practices. Troubleshoot live site issues as part of both product development and live site support rotations, ensuring rapid resolution and learning.
Responsibilities
Design and develop highly usable, scalable application capabilities, integrating AI models and enhancing existing features to meet evolving customer needs. Build and debug production-grade code in distributed systems Translate business requirements into AI solutions, collaborating with data scientists, product managers, and engineering teams to ensure alignment and impact Optimize AI model performance and reliability in production environments, including retraining, evaluation, and continuous monitoring. Ensure high reliability and performance of applications and services through intelligent monitoring, alerting, and proactive failover strategies.
Required Qualifications
Bachelor's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 3+ years technical engineering experience with coding in Python for building scalable, production-ready systems. Experience with SQL for querying and managing large datasets; PySpark for distributed data processing and ETL workflows. Hands-on expertise with Power BI for dashboard creation, data modeling, and visualization of contact center metrics. Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python . Experience with customers success, zero trust security and compliance Experience with proficient coding, debugging, and problem-solving skills
Original Posting
This role is sourced from Microsoft. Apply on Microsoft careers page